Privacy Policy

Protecting Your Purity and Your Data

Effective Date: March 30, 2026

At Shireen Water Factory, we are committed to protecting your privacy while delivering the “Spirit of Gara Mountain” to your home. This policy explains how we handle your data.

1. Information We Collect

We may collect the following information when you interact with our website:

     

      • Contact Information: Name, email address, and phone number if you contact us regarding distribution or quality inquiries.

      • Technical Data: IP addresses and browsing behavior to improve our digital architecture.

    2. How We Use Your Information

    Your data is used to:

       

        • Provide updates on our ISO-certified water quality and laboratory test results.

        • Respond to customer service requests regarding BPA-free packaging and storage conditions.

        • Improve our automated bottling and purification systems through user feedback.

      3. Data Safety and Quality Transparency

      Just as we maintain strict ISO 22000:2018 Food Safety standards, we apply high standards to your data security.

         

          • Laboratory Integrity: We share our weekly microbiological and chemical test results to ensure transparency, but we never share individual user data with third parties without consent.

          • Health Information: While we provide information on water purity for liver and kidney health, we do not collect or store personal medical records.

        4. Storage and Security

        All digital information is stored securely, mirroring the care we take in storing our physical products in cool, dry environments below 25°C. We utilize encryption to prevent unauthorized access.

        5. Your Rights

        You have the right to:

           

            • Request access to any personal data we hold.

            • Ask for the correction or deletion of your contact information.

            • Inquire about our testing frequencies and laboratory equipment (e.g., Spectrophotometer or Membrane Filtration systems).

          6. Contact Us

          For questions regarding this policy or our water quality standards, please contact us:

             

              • Location: Gara Mountain, Chamanke, Duhok, Iraq.

              • Facility: Shireen Water Factory Laboratory.

            Our water undergoes multiple stages of purification and contains no artificial additives.

            Company
            Water
            Contact info
            • Central office: BRA Building, Chira Street, Duhok, Kurdistan Region, Iraq
            • Phones: +964 750 896 6898
              +964 750 445 7143
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